The Department of Veteran Affairs Medical Center, Western New York Healthcare  System intends to negotiate with Siemens Medical Systems of Needham Heights,  MA for full service maintenance/repair of Government-owned Siemens camera  systems. The contractor shall be required to provide all parts (hardware and  software updates), labor, travel, unlimited technical and applications phone  support, diagnostic software license, semi annual preventive maintenance (provided on "off hours"), and image quality maintenance, Mon-Fri, 8:00am- 5:00pm. Systems equipment consists of Siemens ZLC 3700 Dot W/Digitrac nuclear  camera, the detector dot terminal ETC/PHS micro dot imager, video I/F for  micro dot, ECG amplifier magnifier rotator, ICON AP MAC 11FX hi res. color  monitor 19", 650 MB EXT W/R optical disk, CD ROM drive hi res. video color  printer (1755235) ICON P MAX II FX hi res. color monitor 16". Maintenance  excludes broken crystals due to mechanical or thermal shock, consumables,  laser camera, and accessories. The contract will be for and up to one year due  to expected replacement of equipment. NAICS 811211. Interested parties have  till "Response Date" to submit their qualifications/capabilities (i.e.  technical specs, brochues, price schedule and references). Third party firms  will be considered only if responding with clear and convincing evidence that  they have the experience and technical expertise to provide this critical  maintenance. All responses must be submitted in writing to Nancy Holdaway At  [Please use the link below]